Frequently Asked Questions

General

What is gluonDB? gluonDB is a platform that connects to your databases and lets you query, visualize, and build dashboards using natural language or SQL.

Does gluonDB store my data? No. Your data stays in your database. We only store data if you explicitly download it to your project storage.

Database Compatibility

Which databases are supported? PostgreSQL (full support), DuckDB (in-browser), and CSV/JSON/Excel files via DuckDB import. MySQL support is coming soon.

Does any PostgreSQL work with gluonDB? Yes. Any PostgreSQL database with a valid DSN connection string will work.

Can I connect to cloud databases? Yes. AWS RDS, Google Cloud SQL, Azure Database, Supabase, Neon, and other hosted PostgreSQL providers are all compatible.

Security

Is my database connection secure? Yes. We support SSL/TLS connections and strongly recommend using read-only database users. See our Secure DSN strings guide.

Do you recommend any specific permissions? Yes. Create a dedicated read-only user with SELECT-only permissions. This limits risk and provides a clear audit trail.

Agent & Features

What can the AI Agent do? The Agent can execute SQL queries, generate charts (bar, line, pie, scatter, etc.), create dashboards, and analyze your data—all from natural language requests.

Can I export charts and dashboards? Dashboards are generated as standalone HTML files. Direct PNG/PDF export is not currently supported.

Troubleshooting

My query timed out. What should I do? Add more specific filters to reduce data volume, or break complex operations into smaller steps.

The Agent doesn't understand my request. Try being more specific. Instead of "show me data," try "show the top 10 customers by revenue from the orders table."

Still have questions? Contact us at support@gluondb.com